FAQ'S

Every day help for our customers

Rely on us to be your steadfast companion throughout your journey. Our dedicated team is at your service 24/7, ready to address any inquiries or uncertainties you may have. Whether you’re reserving your ideal property, staying updated on booking details, or deciding on the perfect accommodation.

If you need more help

If you need more help, our dedicated team is here for you. Reach out to us for any questions, inquiries, or assistance, and we’ll be delighted to provide prompt and personalized support. Your satisfaction is our priority,

How do I make a reservation?

To secure your desired property, simply browse our listings, choose your preferred dates, and follow the easy steps outlined in our booking process. You can also reach out to our dedicated support team for assistance.

What payment methods are accepted?

We accept major credit and debit cards for online payments. Bank transfers and other payment methods may be available upon request.

Is there a security deposit required?

Yes, a security deposit is typically required upon booking to cover any potential damages. This deposit is fully refundable upon satisfactory inspection after your stay.

Can I modify or cancel my reservation?

Reservation modifications and cancellations are subject to our property-specific policies. Please review the terms and conditions associated with your booking or contact us for more information.

How do I check-in and receive the keys?

Prior to your arrival, we’ll provide you with detailed check-in instructions, including key collection procedures and any access codes required.

What amenities are included in the property?

Our properties come fully furnished and equipped with essential amenities, such as linens, towels, kitchenware, and more. Specific amenities vary by property, so please refer to the property description for details.

Is housekeeping included?

Regular housekeeping services may be available depending on the property. Details can be found in the property listing or by contacting our team.